Information technology (IT) is the application of computers to store, study, retrieve, transmit, and manipulate data, or information, often in the context of a business or other enterprise. IT is considered a subset of information and communications technology (ICT). In 2012, Zuppo proposed an ICT hierarchy where each hierarchy level “contain[s] some degree of commonality in that they are related to technologies that facilitate the transfer of information and various types of electronically mediated communications.”
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Vivantio
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Tigerpaw Software
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GoCD
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openMAINT
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PST Recovery
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SyMetric C6 – IWRS
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ServiceTonic
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Scc
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InfiniteCRM
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CONTROL powered by OTRS
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Octopus
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IncidentMonitor
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