Zycus

One of the biggest thing that we value from Zycus is their responsiveness. It really helped us with good user adoption. Zycus tool has been very instrumental for us to make timely decisions.

I think the biggest observation that I have taken away so far in terms of working with Zycus, has been the collaboration. It has really been refreshing to see a supplier come in and really want to work with their customer to develop a solution. With other companies that I worked with, I have seen, right away the supplier or the consultant or whatever just comes in and makes a recommendation without really understanding the position of the client. It is really true that the team has listened to us before making recommendations. I get the sense that they really do understand supply chain and procurement and the mechanics of these organizations and I think they really leverage experience with other clients that they either work with currently or in the past and apply those as recommendations in developing our solutions.

Youre not just buying software, youre getting into a strategic partnership with the vendor. They keep on surprising me.As long as Zycus continues to deliver – what has kept us impressed with them, I think we will continue to be a customer.That friendliness, that flexibility is something that adds a lot of value to our relationship.