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United Computer Sales & Service

Name: United Computer Sales & Service
Price range: $$
Rating: 3.75

(8 Rating)

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– 561 – Visits

All Covered is the leading provider of IT, security and compliance services engineered to mitigate security and compliance risk, reduce IT expenditures, and improve operating efficiencies.

For decades, All Covered has been in the business of customer service. We have grown with industry trends and have adopted services and practices that have been in the best interest of our customers. All Covered offers a suite of managed services designed to provide proactive support at a fixed monthly cost.

Rating (average)	(8 Rating)
Business Website Address	Visit Website
Service Category	Managed Services
Specialization	IT, Managed Services Provider
Bizoforce Score (Beta)	2.55
Freebies, Promotions etc.	Free Estimate

Ratings

No matter how big we become, I'd always want to have All Covered's expertise available to us. I'm very happy with the quality of the All Covered people. I can call them whenever I need them, or put requests in the Client Portal for things that can be fixed next time they come to our office.€ – See more at: http://www.allcovered.com/about/testimonials#sthash.ZBV3na4r.dpuf

Bob White, Controller – Financial | January 26, 2016

The All Covered employees take great pride in their work. We're now safe in the knowledge that all our IT systems are documented and secure. Tthe All Covered staff are very competent and responsive. Financially we're a little better off than having our own person, and with All Covered, we have so many more resources and all the breadth of skill available to us.€ – See more at: http://www.allcovered.com/about/testimonials#sthash.ZBV3na4r.dpuf

Bob Dankese, CFO – Professional Services | September 1, 2014

I have been very satisfied with the IT service we have received from All Covered. The people are very responsive and easy to work with. All Covered has helped us build a secure IT environment that gives us peace of mind. The fact that a whole team of people is available to support us is great and our employees are very happy with the experience they have had."

Lanette Espinoza, Office Manager | February 22, 2014

Working with All Covered has made my job easier. They are very pro-active and address issues quickly, before they start to affect our users. Other employees have told me that when they get phone support from All Covered, the people are very courteous, patient and helpful. We knew we didn't want to hire an internal IT person, not only because of the cost but because we would have to keep training them in new technologies. With All Covered, there is a whole team of experts with all sorts of different skills for us to draw on whenever we need them. I don't have to worry about our IT systems. I know they are in good hands with All Covered."

Bette Gips, VP of Admin and Sales Support – Professional Service | December 10, 2016

I like the fact that All Covered supports us through a close working relationship. All Covered helps our business be successful.€ When we had an internal IT person in the past, there just wasn't enough work to keep him busy full time. Also, we would need to keep training them in the latest technologies. It's much better for us to use All Covered, have them hire the right people and keep them trained and we get access to the skills we need, when we need them. They respond quickly, and they have really worked to understand our needs.€ We rely on All Covered to help us make our business better. I really like how All Covered has come to us with creative ideas and thinking. I have recommended All Covered to other companies several times."

Samantha Smith, Director of Client Services and Marketing | February 2, 2015

We could not have achieved our IT vision and aggressive upgrades if we tried to do the support ourselves, or used smaller, local firms. With All Covered, I have a close working relationship with the local support team, but they often make use of their broader resources at All Covered to get problems solved and to keep things running smoothly. It's great knowing there's a whole team behind the scenes to back up the local people.€ The All Covered team treats our problems as their own. I feel they are as committed to our success as a company as we are.. We could not afford to employ the technical people needed to match All Covered's depth and breadth of technical resources. Since we operate a five day, 24 hour operation, it's great to have resources available beyond the central time zone work-day, including the weekend support and upgrades. We are looking for additional win-win ways to expand our IT relationship with All Covered."

Kent Mogler, Chief Operating Officer | May 5, 2015

All Covered has been very flexible in the services they have provided. It's very cost effective because we can customize the service elements to our needs as they evolve. The All Covered people have taken the time to understand the special nature of our environment. The fact that our entire network is documented in the All Covered Guidebook is very reassuring. It's also useful to be able to access that information and track tasks through the Client Portal.€ The remote support we've had from the Client Support Center has been great. They can resolve things remotely much faster than someone driving out to us.€ All in all, Rob says that no small local vendor could match the resources we have at our disposal through All Covered. Our All Covered support team has been fantastic.€

Rob Wetzig, Vice President of Administration Aviation | May 20, 2015

Initial Neutral Rating to be revised post detailed assessment of Solution Provider and based on additional customer reviews

Industry Analyst | September 30, 2016

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United Computer Sales & Service

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