Silverskills is Indias leading business process outsourcing company that has in the last few years carved out a niche for itself in the insurance, healthcare, financial services and HR segments worldwide. Silverskills solutions and services are designed to provide its clients with enhanced productivity and reduced turnaround time at lower costs, and the highest standards in quality and security. Over the years, Silverskills extensive domain knowledge and strong process improvement skills have made it move up the value chain from simple data capture processes to complex decision making processes that require adherence to multiple policies and use of discretionary powers. To-date, Silverskills has processed over 16 million healthcare claims and currently makes decisions resulting in financial disbursements of over $1 billion annually. Processes managed for customers by Silverskills include healthcare claims, mortgage processing, retail loans and credit cards underwriting, credit card verification, claims adjudication, subrogation claims processing, commercial mortgage processing, expense processing and cost tracking, collections and customer service. Data security is of paramount importance to Silverskills and it has put in place an information security management system that has been certified by the BSI as compliant to ISO27001:2005 standard. Silverskills is also DPA (UK), HIPAA (US) compliant.
