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In business, outsourcing involves the contracting out of a business process (e.g. payroll processing, claims processing) and operational, and/or non-core functions (e.g. manufacturing, facility management, call center support) to another party (see also business process outsourcing). The concept "outsourcing" came from the American Glossary 'outside resourcing' and it dates back to at least 1981. Outsourcing sometimes involves transferring employees and assets from one firm to another, but not always. Outsourcing is also the practice of handing over control of public services to private enterprise.
ITC Infotech is an IT services company headquartered in Bangalore, India.It was set up in 2000 and provides IT services to companies in North America, Europe and Asia Pacific, including India. A fully owned subsidiary of ITC Limited, ITC Infotech has numerous quality certifications including the ISO 9001, SEI CMM Level 5, ISO 27001,SA 8000: 2008, ISO/IEC 20000 and BS 7799 accreditations.
ITC Infotech has established a service delivery footprint spanning across 5 continents and 140 countries across North America, Europe and Asia Pacific, in addition to its operations in India, namely in Bangalore, Kolkata, Pune and Thiruvananthapuram.
