Top Customer experience management companies for 2017 | Bizofit Innovation Platform

Top Customer experience management Companies

Customer experience management:

In commerce, customer experience (CX) is the product of an interaction between an organization and a customer over the duration of their relationship. This interaction is made up of three parts: the customer journey, the brand touchpoints the customer interacts with, and the environments the customer experiences (including digital environment) during their experience.[citation needed] A good customer experience means that the individual's experience during all points of contact matches the individual's expectations. Gartner asserts the importance of managing the customer's experience.
Intense Technologies Ltd

Productized solutions for Customer Communications Management, Document management, Business Process Automation and information management.

20-30 USD/hr
ISO 9001:2000

Vodafone , Bharti Airtel, Idea Cellular, Aircel, Omantel, Etisalat, Prudential Life Insurance (Indonesia) Prudential (India), GE Money, Bharti AXA Life Insurance, Government of India-Income Tax Department

Shortlisted Service Providers that would be asked to submit Proposals/ Quotes