Top Customer experience management companies for 2017 | Bizofit Innovation Platform

Top Customer experience management Companies


Customer experience management:

In commerce, customer experience (CX) is the product of an interaction between an organization and a customer over the duration of their relationship. This interaction is made up of three parts: the customer journey, the brand touchpoints the customer interacts with, and the environments the customer experiences (including digital environment) during their experience.[citation needed] A good customer experience means that the individual's experience during all points of contact matches the individual's expectations. Gartner asserts the importance of managing the customer's experience.
 

Shortlisted Service Providers that would be asked to submit Proposals/ Quotes

x
CHART Close