Top Automatic Call Distributor Companies

Automatic Call Distributor:

In telephony, an automatic call distributor (ACD) or automated call distribution system, is a device or system that distributes incoming calls to a specific group of terminals or agents based on the customer's selection, customer's telephone number, selected incoming line to the system, or time of day the call was processed. It is often part of a computer telephony integration (CTI) system.

Phonexa

(1)

Phonexa Website

Specialization: Analytics, Automatic Call Distributor, Business Email Solutions, Call Recording, Call Tracking, Email Marketing, Integrated Accounting Software, invoicing, Lead Generation, lead management software, SaaS

Youtube video:

https://www.youtube.com/watch?v=qYJgV7eK9qo
https://www.youtube.com/watch?v=KptfZ-NunZE&t=2s
https://www.youtube.com/watch?v=Z0cFg0xLvLM
https://www.youtube.com/watch?v=ZMOKxDca6Zc
https://www.youtube.com/watch?v=oI6gYyfFQ78
https://www.youtube.com/watch?v=nrMFVitZ9NQ&t=3s
https://www.youtube.com/watch?v=KzNmHtH8dd8

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Drishti Soft-Solutions

IT Product

(1)

http://www.drishti-soft.in/

Specialization: Automatic Call Distributor, Automotive, Call Center, Contact Center Software, Customer Engagement Hub, Customer Interaction Management (CIM), Interactive Voice Response, Predictive Dialer, Workforce Management

Sample Clients:

DHL, Flipkart, acer