Top Automatic Call Distributor companies for 2017 | Bizofit Innovation Platform

Top Automatic Call Distributor Companies


Automatic Call Distributor:

In telephony, an automatic call distributor (ACD) or automated call distribution system, is a device or system that distributes incoming calls to a specific group of terminals or agents based on the customer's selection, customer's telephone number, selected incoming line to the system, or time of day the call was processed. It is often part of a computer telephony integration (CTI) system.
 
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Drishti Soft-Solutions

Drishti Soft-Solutions – Ameyo is a pioneering, all-in-one communication suite from Drishti. A multi-channel and multi-modal communication solution, Ameyo can be integrated easily in centralized and distributed (multi-site) contact centers and improves efficiency and productivity.

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