Hero Corporate Service Limited (HCSL) is the Information Technology arm of the $2.75billion Hero Group. HCSL has three divisions — HeroITES (call center and BPO space), HeroMindmine (training and education) and Munjal eSystems (ERP implementation space). Hero ITES, an ISO 9001:2000 certified and BS 7799 certified organisation, offers a range of customer interaction services like outbound calling, inbound calling, web-based responses, email responses and back office processing. It provides a high quality and moderately priced service proposition to several Fortune 500 clients in the US and UK. Munjal eSystems offers ERP consultancy and implementation services to SME customers in international markets and in India. It has Microsoft Dynamics – Navision and Axapta ERP implementation and support capabilities. It is a Gold certified partner of Microsoft and is ISO 9001:2000 certified by KPMG. Hero Mindmine is one of Indias leading organisations providing Learning and development services to multinational corporations, blue-chip Indian companies and the Government. It provides learning solutions in the areas of training delivery, training consulting, content development and assessment tools for sectors like airlines, automotive, BPO, FMCG, IT, pharma and telecom.
