Comarch

Aggregation of information and functions in the new CRM Sales Management system is a milestone in reducing the number of systems to which customer advisors must sign in during their everyday work. The structure of the solution also allows for optimizing the flow of information. Sales results, sales plans and effectiveness of customer contacts are available simultaneously (at the appropriate level of aggregation) at the bank headquarters and its branches both for branch directors and advisors. CRM Sales Management supports all branches, call centers and brokerage offices, and is also linked to the Internet Platform, ensuring a unified view of the customer in all distribution channels.

Choosing a Comarch solution allows us to meet the most important functional requirements and optimize our business processes. It is highly important for us to conform to the highest standards set by the Aviva group in terms of financial information quality for all clients.