Arvato Services India was established in July 2003 as a part of Arvato AG, a Bertelsmann AG corporate division, the worlds leading media, communication and services firm. The company was established with the objective of providing IT enabled services to customers in Europe, North America and Asia. Founded in 1835, arvato is one of the largest divisions (EUR 4.4 Billion) with more than 42,00 employees within Bertelsmann AG. Headquartered in Gütersloh, Germany, the arvato Services Group is a leading international provider of outsourced service solutions to a wide range of national and global business partners. These include customer care and sales, data management, print, production, distribution, financial services and e-commerce transactions. Operating in 30 countries with more than 15,000 employees, Arvatos contact center services serve over 200 outsourcing clients and manages more than 50 million inbound calls and 10 million e-mails per year. Services are provided to Fortune 500 – companies in industries such as travel, information technology, software, media, automotive, financial services, healthcare, and telecommunication.
