Wednesday, November 21, 2018

Embracing the Power of ‘Reverse Marketing’ in the World of Digital Marketing

Digital Marketing is the channel of delivering brand message by leveraging three basic elements: people, process, and technology. Digital marketing is an agile framework where the consumer has control over what...


Top trends in contact centre management technology in 2017

   Omnichannel   Customers are interacting with companies across multiple channels such as chat, web, phone, email and text and still want to have...